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General Information
Group Events is committed to protecting the privacy and confidentiality of our clients’ information. We strive to maintain safeguards that protect personal information held in our office.
How do we collect personal information?
You may be requested to give personal details about yourself when you inquire to purchase, or do purchase, services provided by Group Events and our partners (banks, hotels, airlines, wholesalers and the like). You may also be required to give personal details about yourself should you enter competitions, or register for promotions. Similarly, when you request brochures or other information to be given or sent to you, as well as when you elect to participate in any surveys or provide us with your feedback.
What personal information is collected?
Information that is required for us to use in the business activities of Group Events must be collected in order to service you best. Such information may include your name, e-mail and street address, telephone numbers and other contact details, as well as passport and visa information, and financial details necessary to process transactions, and any other information necessary.
How is personal information used?
Personal information is used to provide our clients with various travel products and services. Group Events may use the information gained for various related purposes such as the identification of fraud and error, compliance with regulatory reporting, internal administration and accounting. It may also be used to enhance our relationship with our clients by providing updates on promotions and services we believe may be of interest to you, or perhaps involve you in market research.
Disclosure of information to third parties
It may be necessary for us to disclose information on individuals as needed and permitted by law. We may share information with regulatory bodies and law-enforcement officials, provide information to protect against fraud or other illegal activities, and share information with your consent.
Group Events primarily acts in the capacity of an agent, and is obliged to share some of your personal information to other companies involved in providing your travel or related services and facilities. In such cases, other companies may receive personal information whilst at the same time being legally bound to safeguard this information and refrain from using it for other purposes, although Group Events is not responsible for ensuring this is done.
Trans-border data flows
Due to the worldwide nature of travel services, Group Events may find it necessary to offer some of your personal information to relevant overseas third party service providers. These may include hoteliers, tour companies, airlines or other such related companies.
Security
Group Events has implemented appropriate physical, electronic and managerial security procedures that we believe will appropriately protect against the loss, misuse, alteration or destruction of any personal details. We regularly review and up-date security and encryption technologies in order to protect private information to the best of our ability.
We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.
DPS is committed to protecting the security of your data. DPS use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, DPS store the personal information you provide in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When sensitive information (such as a credit card numbers) is transmitted over the internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.
Access and correction of personal information
You are welcome to access and correct any personal information you have given us. Similarly, you can ask us to delete your private details, whether in part or in full, from our database should you so desire.
Use of cookies
A cookie is a brief piece of text placed within a computer memory, which can later be retrieved by web page servers. Group Events may use cookies to enhance your interaction and convenience with its web site.
Linked Web sites
Our website contains links to other sites. Group Events is not responsible for the privacy practices or the content of such sites. It is encouraged that you read the Privacy Policy of any linked sites, as theirs may differ from ours.
Changes to our Privacy Policy
It may be necessary for us to review and up-date our privacy policy from time to time. As such, we reserve the right to change our privacy statements at any time.
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